About Us

Kathy Caruso is the Executive Director of the McNulty Veteran Business Center and also serves as VBOC Administrator. Her responsibilities include management of the 501(c)3 nonprofit organization including strategic planning, grant administration, coordination of Board activities, project management, marketing, budgeting, and overseeing the organization’s daily activities. From 2003-2020 Kathy served as Administrator of the Arsenal Business and Technology Partnership, the McNulty Center’s predecessor, and previously worked as a production office coordinator in feature film production for major studios. Kathy is a graduate of The Leadership Institute Class of 2019 as well as Leadership Tech Valley Class of 2011, and has served on LTV’s Steering Committee 2011-2012, Averill Park Education Foundation Board 2008-2017, VETCON Alliance, and Veteran Connect Center Advisory Board.

kcaruso@mcnultycenter.org

Amy Amoroso is the Program Director for McNulty’s Veterans Business Outreach Center (VBOC) serving SBA Region II, covering New York and New Jersey. In this role, she serves as the primary point of contact for VBOC clients and oversees the delivery of key entrepreneurial training programs, including Boots to Business and Boots to Business: Reboot. Amy provides client counseling, manages case services, ensures program compliance and performance reporting, and collaborates with stakeholders and partner organizations. She also moderates outreach initiatives and networking events that support veteran entrepreneurship. Amy is a subject matter expert in business plan development, financial analysis, business startup and growth strategies, business sales, small business lending, marketing, SDVOSB certification, and entrepreneurship education through the Boots to Business program. She also trains and collaborates with VBOC staff on strategic planning, stakeholder engagement, program development, event planning, and marketing initiatives designed to expand awareness of services available to the veteran community. Amy is a board member of Alliance 180, is a founding member supporting initiatives tied to the United States–Mexico–Canada Agreement and contributes as a panel judge and counselor for the VETRN program. Her volunteer work includes supporting the American Red Cross, the Veterans Administration, and AMVETS Post 35. In addition to her public service, Amy owns and operates her own small business and is a military spouse with more than 25 years of experience in business consulting. She was also appointed by New York State Governor Kathy Hochul to serve as a member of the New York State Veterans Task Force.

aamoroso@mcnultycenter.org

Jamie Hensel is the Administrative/Project Coordinator for the VBOC at McNulty Center (NY/NJ). Her responsibilities include promoting and facilitating free webinars for Veterans, client intake for counseling and training, travel arrangements, assisting with management of website, digital media marketing, social media posts, event planning, and to provide general office support. Jamie also participates in Veteran outreach events throughout the year and is a strong advocate for helping Veterans receive the services they need. Jamie has a strong marketing background, as well as previously owning her own photography business. Jamie takes the initiative to learn and grow so she can provide Veterans with the most up to date information they need to grow their business.

jhensel@mcnultycenter.org

Luanne Nicholson joined the team as an Administrative Assistant in February 2026. She plays a key role in supporting staff with event planning, scheduling, and meeting coordination, as well as registration, research, and venue logistics. Luanne also helps prepare and edit reports, presentations, and correspondence, and assists with tracking and outreach efforts. With her attention to detail, reliability, and enthusiasm, she ensures that everything runs smoothly. Above all, Luanne is dedicated to making a positive impact and is proud to support the Veteran community.

lnicholson@mcnultycenter.org